Sales Policy

All Sales Are Final

Our pieces are vintage and often one of a kind, so all sales are final. We do not accept returns, exchanges, or cancellations once an order has been processed.

Please review the photos, description, measurements, and condition notes carefully before purchasing. If you have questions about a piece, we're always happy to help.

Cancellations

If your item has not yet left our location, you may request a cancellation within 24 hours of purchase for a full refund.

After 24 hours, cancellations may be subject to a 15% restocking fee, provided the item has not already shipped or been scheduled for pickup or delivery.

Damage & Claims

Every large furniture piece is inspected and photographed before leaving our shop.

Please inspect your item carefully when it arrives and before the driver leaves. Any visible damage should be noted with the carrier immediately so it can be documented at delivery.

Once an item has been picked up by the carrier, damage that occurs during transit is the carrier's responsibility. Freight damage claims must be filed directly with the carrier. We're happy to provide our pre-shipment photos to help support your claim.

Standard shipments do not include additional freight insurance. See our Shipping Policy for information about optional uShip insurance.

No Holds

We don't place items on hold. Pieces are first come, first served and remain available until payment is completed.

Please also review our Condition Policy and Shipping Policy before purchasing.